A cross-trained team helps an office run smoothly. What happens when a team member is out sick or there’s an emergency and your short staffed? A cross-trained team can tackle any hiccups that arise and keep the operations running smoothly so you patients are well cared for.
Job Descriptions in the dental office are important, but our goal is take care of patients and we need to jump in to help where it’s needed.
Everyone on the team should be trained to help where it’s needed and this does NOT happen naturally over time. With a plan regarding how to cross train dental staff, the practice will run much more smoothly and it builds a team culture.
http://dentalassistantclasses.net/want-a-smoothly-run-dental-practice-try-cross-training/
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