Sometimes in Dentistry it can be tough to develop relationship with ALL your clients – you might not gel with particular clients. Dentistry is currently viewed as a high tension environment for our clients and this might often intensify to a heated conflict in the assessment space.
Let’s take a deep breath and take a look at some methods to enhance ourselves as communicators and how to efficiently handle ‘hard’ clients.
We went over:
0: 00 Introduction
10: 30 Big Challenges Faced by Young Dentists
20: 20 What makes a ‘Difficult’ Patient in Dentistry
31: 08 How to Answer the ‘You Look Too Young To Be My Dentist’
38: 04 My Way or the Highway
46: 16 Communication Gems with Difficult Patients
49: 54 How to Write a termination letter to challenging clients
Have A Look At Dr. Vy Phan on Instagram!
http://dentalassistantclasses.net/how-to-handle-difficult-patients-without-the-emotional-trauma-dentistry-pdp102/
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